Terms of Service

Effective date: April 28, 2026 · Scalpr LLC, New York, NY

Please read these Terms of Service ("Terms") carefully before using the Scalpr platform. By creating an account or purchasing a membership, you agree to be bound by these Terms.

1. The Service

Scalpr is a subscription-based platform that provides members access to last-minute unsold seats at participating New York City venues. Scalpr does not sell tickets — we provide a credit-based access system that enables venue partners to offer remaining inventory to members. Access is subject to venue availability and is not guaranteed for any specific event.

2. Membership and Automatic Renewal

Scalpr memberships automatically renew each month until you cancel. By subscribing, you authorize Scalpr to charge your payment method on file at the start of each billing cycle at the then-current rate. Current pricing:

Prices are in USD. Scalpr reserves the right to change pricing with 30 days written notice to active subscribers. Price changes take effect at your next billing cycle following the notice period.

If you subscribed with a free trial, your payment method will be charged automatically at the end of the trial period unless you cancel before the trial ends. You will receive a reminder email 3 days before your trial expires.

3. Credits

Credits are issued at the start of each billing cycle upon successful payment. Credits do not roll over — unused credits expire at the end of each billing cycle. Credits have no cash value and are non-transferable. The number of credits required to claim a seat varies by event and venue type.

4. How to Cancel

You may cancel your membership at any time by going to Account Settings in the Scalpr app or at scalprclub.com and selecting "Cancel membership." You may also cancel by emailing hello@scalprclub.com and we will process your request within one business day.

Cancellation is effective immediately upon your request and takes effect at the end of your current billing period. You keep full access and all remaining credits until then, and you will not be charged again after cancellation. You may also downgrade to a lower tier at any time — downgrades take effect at the start of your next billing cycle.

5. Refunds

Monthly membership fees are non-refundable for partial billing periods, except as required by applicable law. Claimed event seats are non-refundable once confirmed, except in cases of venue cancellation (see Section 6). If you believe you were charged in error, contact us within 30 days at hello@scalprclub.com.

6. Venue Cancellations

If a participating venue cancels or materially changes an event after a member has claimed a seat, credits used for that claim will be returned to the member's account within 24 hours. Scalpr is not responsible for event changes, cancellations, or the quality of experience at venue partners.

7. Member Conduct

Members agree to use the platform in good faith. You may not share, sell, or transfer your membership or credits. Scalpr reserves the right to suspend or terminate accounts that abuse the credit system, engage in fraudulent activity, or otherwise violate these Terms.

8. User-Generated Content

By uploading photos, videos, ratings, or other content to Scalpr, you grant Scalpr a non-exclusive, royalty-free, worldwide license to display that content on the platform and in promotional materials. You retain ownership of your content. You represent that you have the right to share any content you upload and that it does not violate any third-party rights.

9. Limitation of Liability

To the fullest extent permitted by law, Scalpr is not liable for any indirect, incidental, special, or consequential damages arising from your use of the platform, including missed events, venue closures, or service interruptions. Our total aggregate liability to you for any claim is limited to the total amount you paid to Scalpr in the 30 days immediately preceding the claim.

10. Governing Law

These Terms are governed by the laws of the State of New York. Any disputes shall be resolved in the state or federal courts located in New York County, New York, and you consent to personal jurisdiction in those courts.

11. Changes to Terms

Scalpr may update these Terms from time to time. We will notify members of material changes via email at least 14 days before changes take effect. Continued use of the platform after the effective date of changes constitutes acceptance of the updated Terms.

12. Contact

Questions about these Terms? Email hello@scalprclub.com or write to: Scalpr LLC, New York, NY.

These terms were last updated May 21, 2026. This document is provided for informational purposes. Consult a qualified attorney to ensure compliance with all applicable laws including the New York Automatic Renewal Law.