Privacy Policy
This Privacy Policy describes how Scalpr LLC ("Scalpr", "we", "us") collects, uses, and protects your personal information when you use our platform at scalprclub.com.
1. Information We Collect
We collect information you provide directly:
- Name and email address when you create an account
- Payment information (processed securely by Stripe — Scalpr does not store card numbers)
- Photos and videos you upload to the platform
- Venue nominations, ratings, and notes you submit
We also collect information automatically:
- Usage data (events browsed, seats claimed, credits used)
- Device and browser information
- IP address and general location
2. How We Use Your Information
- To provide and improve the Scalpr service
- To process your subscription and payments
- To send booking confirmations and service communications
- To display member-generated content (photos, ratings) on the platform
- To analyze usage patterns and improve recommendations
We do not sell your personal information to third parties.
3. Information Sharing
We share your information only with:
- Stripe — for payment processing
- Supabase — our database and storage provider
- Resend — for transactional emails
- Venue partners — only your first name and QR code for door check-in
4. User-Generated Content
Photos, videos, ratings, and venue nominations you submit are visible to other Scalpr members. Do not upload content you don't have the right to share. You may request removal of your content by contacting us.
5. Data Retention
We retain your account data for as long as your account is active. You may request deletion of your account and associated data at any time by emailing hello@scalprclub.com.
6. Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal data. New York residents and those covered by CCPA or GDPR may submit requests to hello@scalprclub.com.
7. Security
We use industry-standard security measures including encrypted connections (HTTPS), secure authentication, and row-level security on our database. No system is 100% secure — please use a strong, unique password.
8. Cookies
Scalpr uses session cookies to keep you logged in. We do not use third-party advertising cookies.
9. Children
Scalpr is intended for users 18 and older. We do not knowingly collect information from minors.
10. Contact
Privacy questions or data requests: hello@scalprclub.com
This policy was last updated April 28, 2026. Consult a qualified attorney to ensure full compliance with applicable privacy laws including CCPA, GDPR, and New York state law.